Services
What do we do?
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Claim submission, post payments, denial management, insurance A/R clean up, claim follow up, and daily reporting.
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Patient ledger audits, A/R clean up, patient phone calls, send statements, daily reporting.
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We offer different types of verifications, including basic, standard, and extensive forms. These verifications will be provided via non-data entry OR data entry.
Dental insurance billing can often feel like navigating a maze, with its own set of twists and turns. From verifying patient eligibility to submitting claims and managing denials, it requires keen attention to detail and an understanding of the intricacies of various insurance plans. Proper coding is crucial to ensure that procedures are accurately represented, unlocking approvals for treatments and helping practices get paid faster. Staying on top of the latest billing regulations and insurance policies is essential, as it can make the difference between a seamless payment process and chaotic back-and-forth with insurance companies. With effective dental billing strategies, practices can focus more on patient care and less on the numbers game!
We are here for you!
Learn about our services
Insurance Billing
Claim Submission: Prepare and submit claims to insurance companies. Includes adding narratives and attachments when necessary.
Post Payments: Accurately post all insurance payments (including paper checks & EFT’s) directly to the patient ledger in your dental software. Any necessary write-offs or adjustments will be completed.
Denial Management: All denials from the insurance companies will be thoroughly reviewed. Should an appeal be needed, your billing team will promptly send one out.
A/R Clean Up: We investigate, appeal, and track every claim older than 30 days. Claim status notes are kept in your dental software and they will continue to follow up until that claim is resolved.
Daily Reporting: As a bonus, we provide real-time reports that your office will have access to 24/7. Each day your billing team works in your office, they will update the reports to reflect what was completed.
Patient Billing
Ledger Audits: Patient ledgers are thoroughly reviewed to ensure balance is true and accurate.
Statements & Contacting: After patient ledger audits, statements will be sent to your patients at regular intervals. Your billing team will also attempt to contact the patient via phone call, email or text message.
Dedicated Billing Line: Your billing team will have a billing line phone number and email address. Patients can reach out to your billing department for any questions they have regarding balances. Your billing department contact information will also be listed on the statements sent out.
A/R Clean Up: Once your billing team has exhausted all efforts to collect payment using our billing cycle, the office will be advised. Your office can then send those patients to a collection agency of your choice or adjust off as a bad debt.
Daily Reporting: As a bonus, we provide real-time reports that your office will have access to 24/7. Each day your billing team works in your office, they will update the reports to reflect what was completed.
Insurance Verification
Dental Insurance Verification: The Secret Sauce to Smooth Sailing in Your Practice!
We offer insurance verifications for your dental practice using the different options below:
Basic Eligibility- confirming active policy, no form necessary.
Standard Form- includes plan frequencies, maximums & deductibles, and simple coverage information.
Extensive Form- includes everything in standard plus patient history, specific code coverage, and customized plan details.
Once verification is completed, it will be provided to your office using one of the following options:
Non-data Entry- Completed verification form will be sent to your office staff to for them to handle from there.
Data Entry- Our team will upload completed form into your practice software and input new insurance policies if needed. *Additional fees apply
Unlocking the secrets of dental billing with a touch of whimsy. Let's make your practice shine brighter than a polished tooth. Unleash the power of precise billing and embrace a smile-inducing future.
Together, we'll navigate the sea of paperwork with finesse and flair. Say goodbye to billing headaches and wave hello to the joyful dance of financial clarity.